About the company

Welcome to the World of MICHAELSERGE – Your Haven of Elegance in Travel

Our Mission

At MICHAELSERGE, we believe that every journey, whether short or long, is an opportunity to express oneself in an elegant and thoughtful way. Our mission – "Elegance in Travel" – is more than just words; it is the foundation upon which we build our brand and select our products. We strive to ensure that every element of our offering reflects class, precision, and adaptation to the individual stylistic needs of travelers.

Who We Are

Behind the MICHAELSERGE brand is a team of enthusiasts and professionals who transform their extensive experience and love for beauty into the creation of exceptional products. We are a group of several dozen individuals operating in various countries across Europe, with our headquarters in the picturesque city of Zielona Góra, Poland. Our goal is to provide outstanding, proven products and services that make our customers' travels easier and more stylish.

Our Products

In our collection, you will find only new, original products that come directly from our production, from our cooperating manufacturers, or from verified distributors. Each product is carefully selected to meet our strict quality and style standards. MICHAELSERGE products are not only synonymous with elegance but also durability – each item comes in its original packaging with a manufacturer's warranty.

Tailored to Your Needs

We understand that every customer is unique. That’s why we offer personalization of selected products through engraving services, which we perform in-house. This is our way of adding a personal touch to your purchases and making them even more special.

Contact & Support

🔹 The fastest way to contact us: Online Chat

📞 Phone Customer Service: Monday - Friday, 9:00 AM – 5:00 PM (Central European Time)

🌍 Available Languages:

• Chat / Email: English, Czech, Danish, Finnish, French, Greek, Spanish, Dutch, German, Polish, Portuguese, Romanian, Slovak, Swedish, Italian
• Phone: English only

📞 Phone Contact:

• Sales, Product Inquiries, Shipping Status, Complaints
  +44 2045772996

📧 Email Contact: shop@michaelserge.com

📍 Additional Phone Numbers:

• Poland, Zielona Góra: +48 688383500
• Czech Republic, Prague: +42 0234280702
• USA, Miami: +1 7867558172
• Canada, Toronto: +1 6478466300

📦 Return & Complaint Address in Europe:

MichaelSerge BM
Lubuskie, Sucha 172
66-004 Zielona Góra, Poland
📞 Phone: +48 688383500

Our Offices

🇬🇧 London, United Kingdom
275 New North Road, Islington Suite 1618, N1 7AA

🇵🇱 Zielona Góra, Poland
Sucha 172, 66-004

🇮🇹 Rome, Italy
Via Boezio 6, 00193

🇦🇹 Vienna, Austria
Nauschgasse 4/3/2, WI 1220

🇳🇱 Hoofddorp, Netherlands
Paxlaan 10, 2131 PZ

🇨🇭 Nyon, Switzerland
Route de Saint-Cergue 24bis, 1260

🇪🇸 Tarragona, Spain
ORCA - Calle Gil-Vernet 54/55, Les Tapies 1, Hospitalet De L’infant, 43890

🇺🇸 Miami, USA
1000 Brickell Ave, Ste 715, FL 33131

🇨🇦 Vancouver, Canada
329 Howe Street, BC V6C3N2

European Registration Details

MICHAELSERGE.COM BM
📌 EU VAT Number: 9261565906
📌 Address: Sucha 172, 66-004 Zielona Góra, Poland

Travel with Elegance, Choose MICHAELSERGE!

"We are proud to be a part of your journeys. Thank you for your trust and for choosing our brand. See you on the roads of the world!"

Founder & MICHAELSERGE Team